Privacy policy

1. Who is responsible?

Star Local is responsible for processing personal data through this website.

Contact: you can reach us via the contact form or by email at info@starlocal.nl.

2. What data do we process?

We may process the following data, among others:

• Name
• Company name
• Email address
• Phone number
• Content of messages and enquiries
• IP address and technical browser information
• Information about use of the website
• Data voluntarily shared via WhatsApp or the contact form

3. Why do we process this data?

We use personal data for:

• Answering questions and enquiries
• Preparing and performing quotes and agreements
• Communication about projects and services
• Improving, securing, and analysing the website
• Complying with legal obligations
• Preventing misuse and technical issues

4. Legal bases

We process data when:

• It is necessary for an agreement or its preparation
• The visitor has given consent
• We have a legitimate interest, such as security or improvement
• We must comply with a legal obligation

5. Retention periods

We do not retain personal data longer than necessary for the purpose for which it was collected, unless a statutory retention obligation applies.

6. Sharing with third parties

We never sell personal data.

We may share data with service providers necessary for:

• Hosting
• Email
• Form processing
• Analytics
• Website management
• Bookkeeping or administration

Where required, appropriate agreements are made with processors.

7. International processing

Star Local also works internationally. When personal data is processed outside the European Economic Area, we take appropriate measures to protect that data.

8. Security

We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, and unwanted disclosure.

9. Privacy rights

Data subjects may request:

• Access
• Correction
• Deletion
• Restriction of processing
• Objection
• Data portability
• Withdrawal of consent

Requests can be submitted via the contact form.

10. Filing a complaint

A data subject has the right to lodge a complaint with the competent supervisory authority.

11. Changes

Star Local may update this privacy policy. The latest version is always published on this page.