These terms and conditions are a practical draft for Star Local’s services. Have the final version reviewed legally before using it in agreements.
These terms and conditions apply to Star Local’s services in the areas of websites, SEO, maintenance, and other digital services.
1. Definitions
Star Local: the provider of websites, SEO, maintenance, and digital services
Client: the natural person or organisation placing an order
Agreement: any arrangement between Star Local and the client
Services: all agreed digital work and deliverables
2. Applicability
These terms apply to quotes, assignments, and agreements with Star Local, unless agreed otherwise in writing.
3. Quotes and agreements
Quotes are non-binding unless stated otherwise
An agreement is formed after written or digital acceptance
Deviating arrangements are valid only when confirmed in writing
Obvious errors in quotes do not bind Star Local
4. Performance of work
Star Local performs the assignment carefully and professionally.
The client provides all required texts, images, login details, approvals, and other information in good time.
Delays caused by missing client information may shift the schedule.
5. Changes and additional work
Work outside the agreed scope counts as additional work and may be invoiced separately.
Changes to planning, design, functionality, or content may affect price and delivery.
6. Payment
Invoices must be paid within the agreed payment term
Late payment may lead to suspension of work
Statutory interest and reasonable collection costs may apply
Any advance payments are agreed in advance
7. Delivery and approval
The client reviews drafts and deliveries within a reasonable period.
After approval, further changes are treated as new work or additional work.
Minor defects that do not prevent normal use are not grounds to reject the full delivery.
8. Hosting, domains, and external services
Costs and terms of external parties such as hosting, domain registration, software, plugins, APIs, and paid services may apply separately.
Star Local is not responsible for outages or changes at external suppliers beyond its reasonable control.
9. Intellectual property
Rights to materials supplied by the client remain with the client or rights holder
The client guarantees permission to use supplied texts, images, brands, and other materials
Rights to final work developed specifically for the client transfer only as agreed in writing and after all invoices have been paid
Reusable techniques, components, frameworks, and general knowledge may remain the property of Star Local
Star Local may showcase a delivered project in its portfolio unless agreed otherwise in writing
10. Maintenance and updates
Maintenance, security updates, content changes, and ongoing SEO are included only when explicitly agreed.
Without a maintenance agreement, Star Local is not responsible for later changes by third parties, outdated software, or unauthorised modifications.
11. SEO and results
Star Local works professionally on technical SEO, content, and online visibility.
No guarantees are given for:
A specific Google ranking
A specific number of visitors
A fixed number of leads or sales
Permanent ranking results
Search engines, competition, and algorithms are outside Star Local’s full control.
12. Liability
Star Local is liable for direct damage only to the extent it results from a demonstrable shortcoming and to the extent liability can be limited under applicable law.
To the extent permitted by law, Star Local is not liable for indirect damage, consequential damage, lost revenue, data loss, or business interruption.
Limitations of liability do not apply in cases of intent or deliberate recklessness where the law does not allow exclusion.
13. Force majeure
Star Local is not liable for delay or non-performance due to circumstances beyond reasonable control, such as outages, cyber incidents, illness, government measures, or failure of external suppliers.
14. Termination
Termination, cancellation, and any consequences are determined by the agreement, progress of the work, and applicable law.
Work already performed and costs already incurred remain payable.
15. Complaints
Complaints should be reported as soon as possible after discovery, with sufficient detail so Star Local can investigate an appropriate solution.
16. Applicable law
Dutch law applies to the agreement, unless mandatory law provides otherwise.
17. Amendments
Star Local may amend these terms. For an ongoing agreement, the version available at the time it was entered into applies, unless the parties agree otherwise.